Trust Centre

Built on trust. Designed to protect you.

Planning an event involves real money and real moments. Here's exactly how we keep both of those safe — for customers and vendors.

Verified vendors

Every GatherlyCo vendor goes through a real review before going live. No anonymous listings, no auto-approved profiles.

  1. 1

    Apply

    Vendors submit their business details, photos, and packages.

  2. 2

    We review

    Our team checks the business is legitimate and meets our standards. We reject more applications than we accept.

  3. 3

    Verify

    Verified vendors confirm business registration, ID, and banking details. Premium Verified vendors add references, insurance, and a site visit.

  4. 4

    Go live

    Only then does a listing appear on GatherlyCo. We can unpublish a vendor at any time if standards slip.

Look for the badge on every profile.

Secure payments (coming soon)

When our payment system launches, customers will never pay vendors directly. Money will flow through GatherlyCo so both sides are protected.

  1. 1. Customer pays GatherlyCo — the deposit will go into a protected account.
  2. 2. Funds will be held — neither side can move the money until the event is done.
  3. 3. Event happens.
  4. 4. Customer confirms — once you're happy, you release the funds with a single click.
  5. 5. Vendor is paid — your supplier will receive their payout, minus a small platform fee.

If something goes wrong, we investigate and help reach a fair outcome — see how disputes work.

Reviews you can trust

Anyone can write a glowing review on most platforms. Not here.

  • ✓ Reviews can only be submitted after a completed booking on GatherlyCo.
  • ✓ Each booking can leave one review — no review-bombing, no fakes.
  • ✓ Reviewers rate communication, quality, value, and professionalism separately — so vendors are judged on the things that matter.
  • ✓ Vendors can't edit or hide their own reviews. Only GatherlyCo can moderate, and only for genuine policy violations.

Fair dispute support

Sometimes things don't go to plan. When that happens, we're here to help — personally.

If you can't resolve an issue with your vendor directly, contact us. We'll review the situation from both sides, mediate where possible, and help reach a fair outcome. During our founding launch phase, we handle every dispute directly — no bots, no automated responses.

When our payment system launches, disputes will also cover funds held on the platform. Contact us if you need help with anything right now.

Proudly supporting local

GatherlyCo was built in South Africa, for South African events. Every vendor on the platform is a local business — from a family-run wine farm in Stellenbosch to a Cape Town florist working from their kitchen. When you book through GatherlyCo, you're backing the people building our event industry.

Plan with confidence.

Verified vendors, real reviews, and a real team behind it all. That's GatherlyCo.